If you need help with a particular course, please contact the Course Provider listed in the course’s ‘Contacts’ page.  


To best serve you, please use the contact information below that most closely reflects how you use TRAIN PA.


General Questions

Please contact the TRAIN PA administration team at TRAINPAsupport@pa.gov.


EMS Professionals

Please contact the Regional Council serving your county of residence.

Bucks County Emergency Health Services (serving Bucks County), (215) 340-8735

Chester County EMS Council (serving Chester County), (610) 344-5000

Delaware County EHS Council, Inc. (serving Delaware County), (610) 891-5310

Eastern Pa EMS Council, Inc. (serving Berks, Carbon, Lehigh, Monroe, Northampton, and Schuylkill Counties), (610) 820-9212

EHS Federation, Inc. (serving Adams, Cumberland, Dauphin, Franklin, Lancaster, Lebanon, Perry, and York Counties), (717) 774-7911

Emergency Medical Service Institute (serving Allegheny, Armstrong, Beaver, Butler, Fayette, Greene, Indiana, Lawrence, Washington, and Westmoreland Counties), (412) 242-7322

EMMCO East, Inc. (serving Cameron, Clearfield, Elk, Jefferson, McKean, and Potter Counties), (814) 834-9212

EMMCO West, Inc. (serving Clarion, Crawford, Erie, Forest, Mercer, Venango, and Warren Counties), (814) 337-5380

Emergency Medical Services of Northeastern PA, Inc. (serving Bradford, Susquehanna,

Lackawanna, Luzerne, Pike, Wayne, and Wyoming Counties), (800) 427-1911

LTS EMS Council (serving Lycoming, Tioga, and Sullivan Counties), (570) 433-4461

Montgomery County Emergency (serving Montgomery County), (610) 278-2666

Philadelphia EMS Council (serving Philadelphia County), (215) 685-4216

Seven Mountains EMS Council, Inc. (serving Centre, Clinton, Columbia, Juniata, Mifflin, Montour, Northumberland, Snyder, and Union Counties), (814) 355-1474

Southern Alleghenies EMS Council, Inc. (serving Bedford, Blair, Cambria, Fulton, Huntingdon, and Somerset Counties), (814) 201-2265

You may also contact the PA Bureau of EMS at paemsoffice@pa.gov or 717-787-8740.


Emergency Management Professionals

Please contact the Pennsylvania Emergency Management Agency at emtraining@pa.gov or 717-651-2701.


Public Health Preparedness Professionals

Please contact the PA Bureau of Public Health Preparedness at RA-DHTRAINPAHELP@pa.gov.